Privacy Policy

The following terms carry the meanings set out below wherever they appear in this Privacy Policy:

2.1 ink704 is the Data Controller responsible for your Personal Data. When we refer to "ink704", "we", "us", or "our" in this Privacy Policy, we mean the operator of the ink704 platform at https://ink704.bet.

2.2 ink704 operates as an internationally licensed gaming platform primarily serving adult players in Indonesia. Our platform is denominated in Indonesian Rupiah (IDR) and supports local payment methods including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja.

2.3 If you have any questions about how we handle your Personal Data, or if you wish to exercise any of the rights described in Section 10, you may contact our Data Protection team via Live Chat at ink704.bet or by email at support@ink704.bet.

3.1 The categories of Personal Data ink704 may collect about you are set out in the table below. We collect only the data that is necessary for the stated purpose.

3.2 We do not collect any special categories of sensitive Personal Data (such as racial or ethnic origin, religious beliefs, health data, or biometric data) except where a government-issued identity document incidentally contains such information and its submission is required to complete KYC verification.

ink704 collects Personal Data through the following channels:

• Directly from you: when you register an account, complete a deposit or withdrawal, submit KYC documents, contact our support team, or respond to a promotional offer.
• Automatically: when you access the Platform, our servers and analytics tools automatically record Technical Data and Usage Data, including your IP address, device fingerprint, and session activity. This happens whether or not you are logged in.
• From payment providers: when a deposit or withdrawal is processed via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, or any other supported payment channel, the payment provider may share transaction confirmation data with us, including partial account identifiers, to reconcile the transaction.
• From identity verification partners: when you submit KYC documents, our third-party verification partner processes your identity documents and returns a verification result (pass, fail, or refer) to ink704. We receive the verification outcome and a reference identifier but do not store the raw biometric data processed by the partner.
• From fraud prevention services: we may receive risk-score signals or flagging data from fraud-detection and AML-screening service providers to assist us in protecting the integrity of the platform.

5.1 ink704 processes your Personal Data only where we have a lawful basis for doing so. The table below sets out each processing purpose and its corresponding legal basis:

5.2 Where we rely on legitimate interests as our legal basis, we have carried out a balancing assessment and are satisfied that our interests do not override your fundamental rights and freedoms. You may request details of that assessment by contacting our support team.

5.3 Where we rely on consent as our legal basis (primarily for marketing communications), you have the right to withdraw your consent at any time by updating your account notification preferences or by contacting us via Live Chat. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

6.1 ink704 does not sell, rent, or trade your Personal Data to any third party for marketing or commercial purposes. We share data only in the circumstances described below, and only to the extent strictly necessary:

• Payment processors: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, LinkAja, and any other payment provider required to execute your deposit or withdrawal transaction.
• KYC and identity verification providers: third-party services that verify the authenticity of identity documents and confirm that Members are at least 21 years of age and resident in Indonesia.
• Fraud detection and AML service providers: providers that screen transactions and accounts for signs of money laundering, fraud, or other financial crime, as required by our risk-management obligations.
• IT infrastructure and hosting providers: cloud-hosting, content delivery, and database providers that store and process data on our behalf under strict data-processing agreements.
• Analytics providers: platform performance and user-behaviour analytics services that help us understand how Members use ink704 and identify areas for improvement. Only anonymised or pseudonymised data is shared for analytics purposes where possible.
• Legal and regulatory authorities: where we are required by applicable law, court order, or regulatory direction to disclose Personal Data, we will comply. We will notify you of any such disclosure where we are legally permitted to do so.
• Business successors: in the event of a merger, acquisition, or sale of substantially all of ink704's assets, your Personal Data may be transferred to the acquiring entity, subject to the same data-protection obligations set out in this policy.

6.2 All third-party Data Processors are bound by written data-processing agreements that require them to protect your Personal Data with standards at least equivalent to those applied by ink704, and to use your data solely for the purposes for which it was shared.

7.1 ink704 operates as an internationally licensed gaming platform. Your Personal Data may be transferred to and processed in countries outside Indonesia, including countries where our hosting infrastructure, KYC partners, or fraud-detection services are located.

7.2 Where such international transfers occur, ink704 ensures that appropriate safeguards are in place, including contractual data-protection clauses that require the recipient to maintain standards of protection equivalent to those described in this Privacy Policy.

7.3 By registering an account and using the ink704 platform, you acknowledge and agree to the international transfer of your Personal Data as described in this section, on the understanding that such transfers are subject to the safeguards outlined above.

8.1 ink704 uses cookies and similar technologies (local storage, session tokens, and pixel tags) to operate the platform effectively, keep you securely logged in, and analyse usage patterns. The table below explains each category of cookie we use:

8.2 ink704 does not deploy third-party advertising or retargeting cookies. We do not share cookie-derived data with social media platforms or ad networks for the purpose of serving you off-platform advertisements.

8.3 Managing cookies: You can control cookie placement through your browser's settings. Most modern browsers allow you to view, block, or delete cookies on a per-site or global basis. Please note that disabling strictly necessary or security cookies may prevent you from logging in or using core platform features. Consult your browser's help documentation for instructions on managing cookies.

9.1 ink704 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, audit, or dispute-resolution obligations. The table below sets out our standard retention periods:

9.2 Where retention beyond these periods is required due to an ongoing investigation, legal proceeding, or regulatory inquiry, ink704 will retain the relevant data until the matter is resolved, after which it will be securely deleted.

9.3 Data that is no longer required is deleted or anonymised using secure, industry-standard methods to ensure it cannot be recovered or reconstructed.

10.1 As a Member of ink704 and a data subject, you hold the following rights in relation to your Personal Data. To exercise any of these rights, please contact our support team via Live Chat or by emailing support@ink704.bet. We will respond within 30 calendar days of receiving a valid request.

• Right of Access: You may request a copy of all Personal Data ink704 holds about you, along with information about how it is processed and to whom it has been disclosed.
• Right to Rectification: If any of the Personal Data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain data (such as your contact email or phone number) directly within your Account Settings.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your Personal Data where: (a) it is no longer necessary for the purposes for which it was collected; (b) you withdraw consent and there is no overriding legal basis; or (c) the data has been processed unlawfully. This right is subject to our legal retention obligations — certain financial and identity records must be retained for regulatory compliance and cannot be deleted on request.
• Right to Restrict Processing: You may request that we restrict the processing of your Personal Data in certain circumstances, for example while a rectification request is being resolved or while you contest the legitimacy of our processing.
• Right to Data Portability: Where processing is based on your consent or the performance of a contract and is carried out by automated means, you may request that we provide your Personal Data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of our legitimate interests, including any profiling for fraud-detection purposes. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or where processing is required for the exercise or defence of legal claims.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Update your preferences in Account Settings or contact our support team.

11.1 The ink704 platform is strictly for adults aged 21 and over. We do not knowingly collect Personal Data from individuals under the age of 21. The 21+ age threshold applies without exception to all Members in Indonesia.

11.2 If we become aware that Personal Data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete or anonymise the relevant data, and — where applicable — report the matter to our KYC compliance team for review.

11.3 If you are a parent or guardian and you believe that a minor in your care has registered an account with ink704, please contact us immediately via Live Chat or at support@ink704.bet. We will investigate and take appropriate action without delay.

12.1 ink704 implements a layered security architecture to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction. Our security programme includes, but is not limited to:

• Encryption in transit: All data transmitted between your browser or device and ink704's servers is encrypted using TLS 1.2 or higher (256-bit SSL). HTTPS is enforced across all platform endpoints without exception.
• Encryption at rest: Sensitive Personal Data stored on ink704's servers — including identity documents and financial records — is encrypted at rest using AES-256 or equivalent encryption standards.
• Access controls: Access to Personal Data within ink704's systems is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged, audited, and regularly reviewed.
• Multi-factor authentication: Administrative access to systems containing Personal Data requires multi-factor authentication. Members are encouraged to use strong, unique passwords for their accounts.
• Intrusion detection and DDoS protection: ink704 deploys network-level monitoring, intrusion detection systems, and distributed denial-of-service (DDoS) mitigation to protect platform infrastructure.
• Penetration testing: We conduct regular security assessments, including third-party penetration tests, to identify and remediate vulnerabilities before they can be exploited.
• Incident response: ink704 maintains a documented data-breach response procedure. In the event of a security incident that is likely to pose a risk to your rights and freedoms, we will notify affected Members without undue delay and take all steps necessary to contain and remediate the incident.

12.2 Whilst ink704 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account secure: use a strong, unique password, do not share your credentials, and contact us immediately if you suspect unauthorised access to your account.

13.1 The ink704 platform may contain links to third-party websites or services, for example, links to payment provider information pages or game studio content. This Privacy Policy applies solely to the ink704 platform. We are not responsible for the privacy practices or content of any third-party website, and we encourage you to review the privacy policies of any third-party services you access.

13.2 The presence of a link to a third-party site on the ink704 platform does not constitute an endorsement of that site's privacy practices or content by ink704.

14.1 ink704 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data-processing practices, legal obligations, or platform features. When material changes are made, we will notify Members by posting a prominent notice on the platform and updating the "Last Reviewed" date at the top of this document.

14.2 For minor, non-material amendments (such as clarifications that do not change the substance of how we process your data), we will update the policy without individual notification, though the "Last Reviewed" date will always be updated.

14.3 Your continued use of the ink704 platform following the publication of an amended Privacy Policy constitutes your acceptance of the revised terms. If you do not accept a material amendment, you should cease using the platform and may close your account in accordance with our Terms & Conditions.

15.1 If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a potential data-protection concern, please contact the ink704 team through one of the following channels:

• Live Chat: Available 24/7 via ink704.bet — our team typically responds within 90 seconds, around the clock, including during Indonesian public holidays such as Idul Fitri, Nyepi, and Ramadhan.
• Email: support@ink704.bet (plain text — not a clickable link). Please use the subject line "Privacy Request — [Your Username]" and include a clear description of your query or request.

15.2 ink704 aims to acknowledge all privacy-related requests within 72 hours and to resolve them within 30 calendar days. Complex requests involving large volumes of data or requiring consultation with third-party processors may take longer; you will be kept informed of progress at each stage.

15.3 Our support team is staffed by Indonesian-speaking agents and is available 24/7 (WIB, UTC+7). If you contact us in English, you will receive a response in English. If you would prefer to communicate in Indonesian, our agents are equally able to assist you in Bahasa Indonesia.

15.4 If you believe that ink704 has not adequately addressed a privacy concern or has failed to comply with applicable data-protection obligations, you have the right to escalate the matter to the relevant supervisory authority or to seek legal recourse through the appropriate channels in your jurisdiction.